What Happens To My Waste?


We send absolutely nothing to landfill. Zero, zilch, zip! That's because landfill releases toxic gases in to the atmosphere and leaches poisonous chemicals in to the ground. So instead non-recyclable waste is safely incinerated at certified Energy from Waste facilities, creating renewable energy that is used to power homes and businesses. In fact each bag of general waste produces enough hot water for approximately 7 showers!

All that said, we'd still recommend you cut down on your waste and recycle as much as possible. Why not ask us about a waste audit to see what else you could be recycling?

General Waste Collection

Mixed recycling bags head to our Sacktory to a pre-sort before being sent to UK based MRFs (Material Recovery Facilities). Here rotating screens, magnets, and optical sorters divert paper, card, cans, tins and recyclable plastics to their respective streams to be recycled into new products.


Food waste is taken back to our Sacktory where it is collated in a huge skip before making its onward journey to a UK-based Anaerobic Digestion facility. It's then fed to the hungry microbes which create biogas for the generation of gas and electricity. There's actually enough food waste recycled each night to power your computer for 10 years! This process also creates nutrient-rich fertiliser that goes back into UK soil, ready to grow more crops. Now that's what we call closing the loop!


Cardboard is recycled back into cardboard in as little at 14 days.


Shredded and baled at our Sacktory® before being de-inked and whitened to create Image 100% recycled paper which you can buy back at our First Mile Shop! Talk about closed-loop recycling!


Sent to our recycling partners, UK-based Viridor, for further cleaning to produce a furnace-ready product which is recycled back into bottles and jars.


3D plastics are separated at our Sacktory® before being sent to a specialist facility where they are recycled into brand new plastic products.

Single-Use Plastics

When separated, this low grade plastic is sent from our Sacktory® to plastic film re-processors to be turned into black bin bags.

Flexible Plastics

Cartons are collected, baled and taken to a specialist Materials Recovery Facility where paper, plastic and aluminium are separated and each material is recycled back into new products.


Used coffee cups are collected separately by us before being shredded and baled at our Sacktory®

They are then sent to a UK based processor to be turned into paper and cardboard products such as notebooks, paper and shopping bags.

Coffee Cup

Compostable packaging items are sorted, baled, then taken to a UK composting facility to make nutrient-rich compost.

Compostable Packaging

Sub-standard products are separated into plastic and metal for recycling, while good ones are refilled for re-sale.

Printer Ink Cartridge and Toner

Collected by us and taken to our partner bio-bean to convert into solid biofuels, such as their famous coffee logs or pellets, with essential oils extracted for use as coffee fragrance.

Coffee Grounds

Collected by ProperOils for shipping to Greenergy’s Biodiesel Refinery in Teesside, to create biodiesel that is blended with fossil fuels used to power our collection vehicles.

Cooking Oil

Once wiped clear of data, the WEEE we collect is sent to our partners Greensafe IT, who refurbish and resell viable equipment. Anything not reusable is shredded to be recycled into new products, from aluminium cans to bicycles, with the extraction of precious materials, such as gold, silver and platinum along the way.


Sorted into 8 main chemical families, before being broken down for use in steel, industry, electronics, and paint- or to create new batteries.


Laptops, hard drives, phones and other items with sensitive information are wiped using certified Blancco erasure software. For items that can't be wiped, they are shredded on-site at our BS EN 15713 accredited facility. Items are reused where possible, or otherwise shipped to a specialist recycler to extract steel, aluminium and precious metals like gold and silver. Anything that can't be recycled is sent for incineration where it is turned into green energy.

Confidential Data Destruction

Sent to our UK-based partners, where they sort the material for re-use and recycling. Garments are resold to wholesalers in developing countries, while recycled materials are shredded for the automotive industry, for insulation and for carpet underlay.


Clothes hangers are collected and taken to our Sacktory for sorting. They are then transported to our processing partner Endurmeta where the plastic and metal are separated, shredded and recycled into new items, including coat hangers!

Coat Hanger

Working items are sent to charities for use by children and adults who don’t have ready access to materials, while non-working plastic and wooden stationery are sent to standard recycling streams.


We store these at our Sacktory® before sending them for processing to UK-based Balkan Engineering, who create clean glass for road aggregates, and plastic and metal for supply to processors. Meanwhile, hazardous materials removed are further processed at specialist facilities to make new chemicals.

Fluorescent Tube

Collected at our Sacktory®, then sent to be incinerated safely.


Collected, crushed and baled at our Sacktory® then sent to our partner One Circle to be recycled at their KeyKeg facility in Holland where they are made into new KeyKegs for a complete closed-loop recycling process


Organic material transported to West London Composting, who create compost for safe application to agricultural land by farmers.

Christmas Tree

In line with the Offensive Waste guidelines our PPE waste is sent to incineration, which is then turned into renewable energy. Absolutely nothing goes to landfill

PPE Waste Collections

Confidential paper is securely transported to our BS15713-accredited Park Royal depot, where it is shredded on-site before being transported to our processing partner where it is 100% recycled into new products, such as newspapers, tissues and copier paper - which you can buy here! Want to know more about the paper shredding process? Read here

Confidential Paper