Status Update


Last Update 07 Apr 2020

We’re open and here to help.

We’re still running a waste and recycling service for any businesses providing a critical service during the current lockdown.

Working remotely? We also have a number of services to help you recycle at home.

I'm working from home

My business is open

Recycling at home.

If the coronavirus pandemic has you and your team working from home temporarily, our at-home recycling services might be better suited to your needs.

Send us your cleaning dispensers and triggers (in partnership with Delphis Eco)

The coronavirus crisis means there's a global shortage of bottle pumps, dispensers and triggers, making it harder to get anti-bacterial hand soap and sanitisers to those that need them the most.

You can help by sending us any empties from home (or the office) for free. Delphis Eco will reuse and refill them, ready to be used again.

Use our Freepost address (Freepost - FIRST MILE) or book a collection below.

Book a collection

Book a collection

We offer a number of home recycling services.

Let us collect your unwanted clothes, textiles, old tech, or even confidential waste - we’ll recycle the valuable parts back into action and nothing ends up in landfill.

Book a collection

Order a RecycleBox

Most items we throw away could have been recycled; but there’s not always a simple ‘at home’ solution at hand. If you’ve got hard-to-recycle items in your home (e.g. snack packaging, water filters, small electricals and textiles) then our RecycleBox is here to help.

Simply choose the material(s) you want to recycle and book a collection. We’ll take care of the rest – and make sure nothing goes to landfill.

Order a RecycleBox

Open during the lockdown? We’re still here.

Current customers.

Tell us if you're open.

During the lockdown, we aim to complete all bin and sack collections as planned.

If you’re a current customer, please click here to tell us your current situation so we can update our schedule – it only takes a minute.

Visit the customer portal.

Don’t forget, you can log in to the customer portal at any time to manage all of your services.

Visit the portal

New to First Mile? We're here to help.

Our service is super flexible to fit your changing needs, whether you need to order pay-as-you-go sacks or a same-day collection.

Book an urgent collection.

If you just need a quick one-off collection, no problem - simply book here.

Get a quote.

For our full service, request a quote below. We'll get straight back in touch.

Request a quote

Can't find what you're looking for?

0800 612 9894

0800 612 9894

8.30am – 6.00pm Mon–Fri
24/7 out of hours support

First Mile Head Office
First Mile,
22 Highbury Grove,
London, N5 2ER
First Mile Sorting Depot
First Mile Depot,
38a Minerva Road,
NW10 6HJ