New Simpler Recycling legislation is coming April 2025.
Click here to find out more.

 

First Mile Portal Login Instructions

How to log in for the first time

Follow the steps below to login to the customer portal for the first time. 

Step 1

 

On the login page click the link "Forgot Password"

Step 2 

 

Enter the email address registered to your First Mile account and click "Reset password"

Reset password page
Step 3 verify email

Step 3 

 

You will receive an email to verify your account (check your junk if you can't spot it!)

Step 4

 

Click the link in the email to set a new password and log in to the customer portal

 

 

Step 4 new password