Who We Serve

Businesses come in all shapes and sizes. Whatever your workplace needs, we make it simple for your waste to work hard for the environment.

"Having worked with First Mile for over 10 years, we cannot recommend the company highly enough. They have a genuine partnership approach to helping you achieve your sustainability goals and are always pushing forward with innovation."

— Scott Bryceland, Facilities Management Director, SW1W; Umar Mahmood, Service Desk Manager, pictured

"First Mile have been wonderful from the very beginning. The whole team is brilliant and highly responsive. The flexibility is the best part: it feels great to be able to recycle so easily without huge costs or commitments to large quantity pick-ups."

— Fiona Webborn, Brand Director, The Cotton Story, SW3

"Three words to sum up customer service at First Mile – above and beyond! All problems have solutions and 'FM’ collaborate with you to deliver tailored ones. The company’s honest approach and transparency of their recycling process gives me confidence in sharing the recycling story."

— Abbe Banks, Sustainability Coordinator, The Office Group, Hammersmith W6

"First Mile are genuinely trying to change the world, one sack at a time, and I couldn’t recommend them highly enough. I've been really impressed with all their work, from their entrepreneurial spirit to the way they look after every single one of their employees."

— Emilie Lederer, Head of Brand, Innocent drinks, Ladbroke Grove W10

"First Mile is top of the tree for an independent retailer like me. They find fantastic eco solutions for my business waste, and nothing's ever too much trouble. What a joy!"

— Eleanor Tattersfield, Owner of Marby & Elm stationers, Exmouth Market

"Sustainability is really important to us as a company, and First Mile make it so easy to be green: we put the bags out every evening and they magically disappear by morning!"

— Emma MacLeod, Designer, Household Design, EC2

"First Mile have developed a great understanding of our business needs and are always a pleasure to deal with. Their flexibility, commitment and innovative approach to waste management aligns well with ATG’s fledgling sustainability strategy."

— Ben Sampson, Facilities Contracts Manager, Ambassador Theatre Group

"We find First Mile to be a forward-thinking company who actively look for ways to help their customers increase their recycling levels. Over the number of years they have looked after The National Gallery's waste needs, we've been very happy with their service and supportive attitude."

— Jessica Skeggs-Thirkettle, House Manager, The National Gallery, WC2N

“GAIL’s is all about caring for food and our communities, and First Mile shares our commitment to managing waste in the most sustainable way possible. We consider our First Mile account manager as another valued member of our own team.”

— Brett Parker, Head of Property, Gail's Bakery, London

"First Mile have been so supportive during our 'March on Plastics' campaign- we really couldn’t have done it without them. They’ve worked really closely with us to improve our waste streams and to find recycling solutions for difficult materials that we've had no idea what to do with in the past."

— George Mills, Operations Assistant, The Young Vic, SE1

"First Mile are an integral part of our business; we view them as partners rather than service providers. They're always a joy to deal with and constantly pushing the boundaries on recycling capabilities, for which we're very grateful."

— Laura Boyes, Founder, Hetu, SW11

"First Mile are reliable, well-priced and friendly, and I look forward to continue working with them. It makes me happy to be a small business doing my bit for the environment."

— Mustafa Izzet, Owner, Fig Tree Cafe, NW1

People We Work With

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