Mar 22, 2021

Lockdown Easing - Information for Customers

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How to let us know you are open or reopening

First Mile has been providing collections to customers that are open. To let us know you are open click here to login to the portal. Then click the blue bar to set your status and your future reopening date if applicable.

If you haven't logged into the portal before, simply visit the login page, type your email address and click email me a link to login

How to book a one-off bulky clearance

We know lots of businesses may need a one-off clearance after getting their premises ready for reopening, or after a recent fit out, or new office move. First Mile can provide wait and load, skip, and bulky waste clearance services across the UK.

Click here to see our one-off clearance services

How to order sacks or view your collection times and schedule

You can place orders, view your collection schedule, view and pay invoices, and download documents and reports from our customer portal, at any time. Just click here to login.

If you haven't logged into the portal before, simply visit the portal, type your email address and click email me a link to login

How to deal with PPE or COVID Testing Waste

First Mile have a dedicated PPE and Lateral Flow Test collection service. This helps ensure PPE waste is kept separately from other communal bins and disposed of in a responsible way.

Our PPE box can accept both lateral flow test kits and PPE; such as facemasks and gloves. Once full, secure the lid and book your free collection. PPE Boxes can be ordered via the portal.

How to deal with Electronic Waste, Data Wiping and IT Asset Disposal

First Mile can provide a recycling service for all IT that includes guaranteed data wiping and destruction if required. We can provide a single sack for mixed WEEE or large clearances of IT equipment.

Contact us via the help page to request help with Electronic Waste.

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