Commercial general waste collection
At First Mile, we provide commercial general waste collection services for businesses across the UK. Our collection service is designed for waste that cannot be put into your recycling streams, with flexible collection options and a zero to landfill guarantee.
We provide two types of general waste collection service: pay as you go sack collections and wheelie bin collections. Both options are available on a flexible and reliable schedule to suit your business, with no contract required.
Available nationwide, we offer a price match promise, comply with local council time bands and provide all the compliance documentation your business needs, including Waste Transfer Notes.
We also offer complementary service extras including 24/7 support, an online customer portal, industry leading carbon reporting and more.
Which business general waste service is right for you?
Wheelie bin collections
How does pricing for business general waste collection work?
Sack collections
The price shown for our general waste sack service is per sack, plus VAT. Sacks are sold in quantities of 25 on a pay as you go basis (minimum first order volumes apply), with no contract required.
The upfront cost includes collection and recycling of materials, documentation and service extras, with no hidden costs.
Wheelie bin collections
The price shown for our general waste wheelie bin service is for the first week of collections, plus VAT. The weekly price depends on your collection schedule and the number of bin lifts.
We then invoice your account, along with a small bin rental fee, at the end of each month. Wheelie bin collections continue until you cancel them, but there is no contract required.
What can go in General Waste bins and sacks?
Please keep out of General Waste bins and sacks
What happens to commercial general waste?
After we collect your general waste sacks or wheelie bins, their contents are sorted at our Materials Recovery Facilities. Anything that can be recycled is removed, and the remaining waste is sent to our Energy from Waste partner.
This unrecyclable waste is incinerated in a process that creates steam. The steam drives turbines, which generate electricity. This is classed as green energy since no fossil fuels are used.
The residual waste after burning is called bottom ash, which contains metals that are separated and recycled. Any leftovers after that can be used in construction.
Incinerating waste that cannot be recycled has two benefits:
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Green energy is created, reducing the need for fossil fuels
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No waste goes into landfill, which is a plus for the environment
Why arrange a business general waste collection with First Mile?
General Waste Collection FAQs
How do I set up commercial general waste collection?
How do I set up commercial general waste collection?
You can set up a general waste collection for your business in minutes online or by contacting our customer service team.
Simply enter your details above to see the services and prices available to you. Select whether you would prefer a general waste bin or sack, choose your preferred collection days and select the date you would like your collections to begin.
If you are not sure which service you need or have more than one location, contact our friendly team and we can provide a tailor fit quote.
Existing customers can place orders online or by contacting customer services for help.
How does our sack service for general waste collection work?
How does our sack service for general waste collection work?
Our pay as you go sack service gives businesses a flexible and reliable way to arrange general waste collection, with zero to landfill and zero commitment.
Sacks come in quantities of 25 (minimum first order quantities apply). Order online and select your preferred days and times for collection. Sacks will be delivered within 1 to 3 working days of placing your order. Your general waste collection service will then begin on the days and times you have selected.
The price you see for sacks includes the cost of delivery and ongoing collections of your waste, with no hidden fees.
Leave full bags outside your premises at the scheduled collection times. To avoid fines and missed collections, please only leave sacks outside at the scheduled times.
When you need more sacks, you can order them online or via our customer services team. You will receive a link to your customer account once you have signed up with First Mile.
How does our general waste bin collection service work?
How does our general waste bin collection service work?
Our wheelie bin collections are ideal for businesses with a larger amount of general waste to be collected or businesses that cannot leave sacks outside their premises.
Order 1100L or 660L wheelie bins and we will deliver them on the first day selected for collections. Your general waste collections will then take place on your chosen days and times each week.
The price you see displayed on this page is per bin and covers the first week of your commercial general waste collection service. We will then invoice monthly for the number of collections you have had during the month. The cost includes delivery, the bins and collections, with no hidden fees.
To avoid fines or missed general waste collections, you will need to have a safe and accessible place to keep your bins where our drivers can easily reach them.
How do I get a Waste Transfer Note?
How do I get a Waste Transfer Note?
A Waste Transfer Note is a legally required document for businesses in the UK to prove that their waste is being dealt with responsibly and legally.
We issue free Waste Transfer Notes once you become a customer with us. Once you have signed your document, it is valid for 12 months from your last order.
Once your sacks or bins have been delivered, you will receive a link via email to access your Waste Transfer Note.
Please ensure you read and sign your Waste Transfer Note and store it safely, as you may occasionally be asked to show it as legal proof to the local council.
Are you council time-band compliant?
Are you council time-band compliant?
Yes, we are 100% compliant with all local council time bands and restrictions.
When placing your order, select the days and times that suit your business best. We will endeavour to collect at these times, but we will also take into account any time band restrictions.
Should there be any conflicts, a member of the First Mile team will contact you to find an alternative time that works.
To avoid missing a general waste collection or receiving fines, please ensure that you only leave sacks outside on the days and at the times confirmed.
Shouldn't I be recycling instead?
Shouldn't I be recycling instead?
We encourage businesses to recycle as much as possible. That is why we offer over 25 options for recycling services.
However, not everything can go into recycling streams, particularly if it is contaminated. Our general waste collection and disposal service is for anything left over that cannot be recycled.
First Mile takes a zero to landfill approach to waste management and aims to ensure as much waste as possible is sorted and sent for recycling at our award winning facility. Anything left over is sent to generate green energy rather than going to landfill.
What happens to General Waste after you've collected it?
What happens to General Waste after you've collected it?
Once a general waste collection has taken place, the waste is taken back to our sorting facilities. Here, we sort through the waste to ensure as much as possible is sent for recycling if it can be recovered.
General waste that cannot be recycled is transported to our Energy from Waste facility partner, where it is safely incinerated.
The process generates electricity and heat that power homes in the UK. By-product residues are used in the construction industry.
Is your commercial general waste collection service available in my area?
Is your commercial general waste collection service available in my area?
Yes. First Mile is a fully licensed general waste disposal company operating our full waste collection services in every postcode across London and the UK.
We provide general waste collection services to over 30,000 businesses throughout the UK, using our ultra low emission vehicles.
Simply enter your details to get started and we will show you all of the available services in your area.
Dry Mixed Recycling
Food Recycling
Paper Recycling
Cardboard Recycling
Glass Recycling
