How We Do It

Smart tech and innovation underpin our services and our mission.

From our day to day operations to our research into new recycling solutions, our aim is to help our customers to be more sustainable and revolutionise the waste industry.

Smart Fleet

We use the latest developments in smart technology to provide industry-leading service and minimise our impact on air quality.

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QR Codes

First Mile has introduced a new smart tech with QR codes to all our recycling sacks and bins in an effort to reduce contamination and ensure that recyclables actually get recycled.

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Customer Portal

Manage, track and review your waste and recycling arrangements at the touch of a button via your online account, accessible via desktop and mobile.

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RecycleLab

Our RecycleLab is the key to helping businesses and consumers step change their sustainability efforts and overcome our nation's stagnating recycling rates.

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The Sacktory®

Our award-winning pre-sorting facility helps us super-size our recycling rate, raise the quality of our recycling output and improve collection efficiency.

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ACCREDITATIONS
London Living Wage Stonewall Diversity Champion Safecontractor ISOQAR ISO 9001 ISO 14001 FORS CHAS Business In The Community - The Prince's Responsible Business Network Sustainable Restaurant Association

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